Get 404 error when logging to the staging site

Here are two possible casues to the problem and the solutions: 1. The site is hosted on WordPress.com WordPress.com is different from WordPress.org self-hosted sites configuration, for example, the files and folders structure. And our plugin is developed based on the...

When creating a backup it breaks into several parts

That is because by default, our plugin splits a backup to multiple parts(200MB for each) to increase backup success rate, especially for websites with shared web hosting. However, you do have the option to finally get a single backup file by changing the following...

No backups show up when scanning the Migration folder

It is usually because you have enabled WPvivid white label option on the source site,which has changed the wpvivid slug in the backup file name, causing the backup was not identified by the plugin. The current solution is to enable the white label(using the same brand...