Troubleshooting

The backup not responding and backup timeout issue is mostly caused by insufficient server resources. So, we would recommend you to try the following WPvivid Settings first, Recommended Settings for Pro Version * If you are using the free version, please scroll down...

The HTTP 403 is a HTTP status code meaning access to the requested resource is forbidden. The HTTP 404 means the requested resource could not be found. For both cases, our guess is that the redirection to your website is blocked by your firewall plugin after the...

The restore timeout issue is usually related to the server limits, you can try to change the following settings: In WPvivid Advanced Settings: Change PHP script execution timeout for restore to 3600 seconds(try 7200s or higher if the backup is large in size) Change...

This error usually occurs because either there is no sufficient disk space on your server or on some shared hosting, server limits the disk writing. Please free up your disk space first. In general, to successfully backup or restore a website, the amount of free disk...

Our guess is that the value of the upload_path option in the wp_options table of the target database is defined to a custom value rather than null. In that case, WordPress would not be able to select it. Then you can go to the target site > in the database >...

If you are trying to migrate the entire site, make sure when migrating the site, you have selected everything(database + files). If you are sure that you have included everything when performing the migration, then you can check the following possible causes and...

The error occurs because your web server of the source website does not allow a large number of read/write operations in a short period. Another possible reason could be that the file was deleted by some other program on your web server. Also, make sure the server...

This error occurs because the backups were broken in the backup process(mostly becasue of insufficient disk spaces). Please unzip the backups in your local computer to see if they are broken. If it can be successfully unzipped, please upload the backups via FTP client...

That is actually the design, after migration, the current users on the destination site will be overwritten(replaced) by the users of the source site. If you want to keep the current users, WPvivid Backup Pro actually offers the ability to exclude user data when...