by Nicholas | Nov 5, 2021 | Docs, Troubleshooting
It is because the white label name included special characters. The white label name can contain numbers, lowercase/uppercase letters, underscores and spaces only. Please rename white label name without any special characters.
by Nicholas | Nov 4, 2021 | Docs, Troubleshooting
The error is caused by insufficient server disk space. To fix it, check and make sure that the available disk space of the web hosting account is at least twice the size of the website.
by Nicholas | Nov 4, 2021 | Docs, Troubleshooting
1. Please manually upload an image to Media library of your site. Then try to backup again. 2. If the problem occurred after a site migration, the issue might be due to the Media path is set incorrectly and still refers to the old website. So, you need to update the...
by Nicholas | Nov 4, 2021 | Docs, Troubleshooting
Generally, the problem occurs while WP Cron might not be working properly. Please install WP Crontrol plugin to check your WP Cron system and make sure that it works correctly. Additionally, you can use phpMyAdmin to access your database > wp_options >...
by Tony | Nov 3, 2021 | Docs, Troubleshooting
This error occurs because there is WPvivid pro activation information in the database of the backup, indicating that you had once activated WPvivid pro on the site where the backup was made, but there is no WPvivid pro plugin folder in the backup, also there is no...
by Tony | Nov 3, 2021 | Docs, Troubleshooting
This error occurs because the PHP curl extension is required. So, please install the curl extension first then try it again.
