by Tony | Nov 3, 2021 | Docs, Troubleshooting
The 403 error always means the access to the requested resource is forbidden, our guess is that there can be a firewall(security) on your target site that is blocking the transfer. In that case, the Manual transfer option is recommended.
by Tony | Nov 3, 2021 | Docs, Troubleshooting
It is usually because you have enabled WPvivid white label option on the source site,which has changed the wpvivid slug in the backup file name, causing the backup was not identified by the plugin. The current solution is to enable the white label(using the same brand...
by Tony | Nov 3, 2021 | Docs, Troubleshooting
It is because you are still using a pretty old version of WPvivid Pro, which is probably causing the problem. So, it is recommended that you delete it and install the latest version of the Pro plugin(you can always download the latest version of the pro version from...
by Tony | Nov 3, 2021 | Docs, Troubleshooting
The JSON error is usually a parsing error caused by unparseable content in the json result returned by the server after sending an ajax request, it is actually an error with the website itself rather than the plugin. When the error occurs, you can use the browser’s...
by Tony | Nov 3, 2021 | Docs, Troubleshooting
This error is usually caused by security settings on the site, or the sever side, which are blocking the file uploading. To solve the issue, please check and change the relevant security settings on the site or the server to allow the uploading. Alternatively, you can...
by Tony | Nov 3, 2021 | Docs, Troubleshooting
Make sure you have assigned 755 permissions to all your WordPress folders and files. After that, please install and activate the pro version again.
